Privacy Policy

Last updated: March 12, 2026

Criterio ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.

Company Information

Website operator: LLC Criterio (შპს Criterio). Contact email: info@Criterio.ge. Contact phone: +995 574 791 414. Identification code: 405836644. Registered address: Otar Lortkipanidze 18 Street.

Information We Collect

We may collect your name, phone number, email address, delivery address, order details, and payment-related metadata required to process transactions.

How We Use Information

We use information to process orders, provide customer support, prevent fraud, improve services, and comply with legal obligations.

Sharing

We share data only with trusted service providers necessary to operate the business, such as payment processors and delivery partners.

Data Security

We use reasonable technical and organizational measures to protect personal data.

Delivery, Returns, and Refund Timelines

To fulfill orders and provide support, we process order and delivery data. Product delivery is completed within 1-2 business days from order confirmation.

Refund is available only when the product is damaged or defective due to our side. In such cases, we reimburse the amount within 1-2 business days after confirmation.

Full return and refund eligibility rules are defined in our Terms and Conditions.

Contact

For privacy questions, contact us at info@Criterio.ge.